Privacy Policy

Effective Date: December 8, 2024 Last Updated: December 8, 2024

At Creator Bunker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you create an account, we collect:

Email address
Name
Company name (optional)
Account type (business or agency)

Usage Information

We automatically collect:

Log data (IP address, browser type, device information)
Usage patterns and preferences
File metadata (names, sizes, upload dates)
Performance and analytics data

File Content

Files you upload are stored securely
We do not access or analyze your file contents
Files are encrypted at rest and in transit

2. How We Use Your Information

We use your information to:

Provide and maintain our service
Process your payments
Send service-related communications
Improve our platform
Detect and prevent fraud
Comply with legal obligations

3. Data Storage and Security

Storage

Data stored in secure data centers in Europe
Encrypted at rest using AES-256
Encrypted in transit using TLS 1.3

Security Measures

Regular security audits
Access controls and authentication
Continuous monitoring
Incident response procedures

4. Data Sharing

We do NOT sell your personal information. We may share data with:

Service Providers: Cloud hosting, payment processing
Legal Requirements: When required by law
Business Transfers: In case of merger or acquisition

5. Your Rights (GDPR Compliance)

You have the right to:

Access your personal data
Rectify inaccurate data
Delete your account and data
Export your data
Restrict or object to processing
Withdraw consent

To exercise these rights, contact us at legal@creatorbunker.com

6. Data Retention

Active accounts: Data retained while account is active
Deleted accounts: Data deleted within 30 days
Legal obligations: Some data retained for compliance

7. Cookies and Tracking

We use cookies for:

Authentication
Preferences
Analytics (with consent)

You can control cookies through your browser settings.

8. Third-Party Services

We use:

Stripe: Payment processing
Cloudflare: CDN and security
Google Analytics: Usage analytics (anonymized)

Each has their own privacy policy.

9. Children's Privacy

Our service is not intended for users under 16. We do not knowingly collect data from children.

10. International Data Transfers

Data may be transferred outside your country. We ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this policy. We'll notify you of significant changes via email or service notification.

12. Contact Us

For privacy questions or concerns:

Email: legal@creatorbunker.com Address: [Your business address]

Data Protection Officer: [If applicable]